Privacy Policy & Client Privacy Notice

Effective Date: May 3, 2026
Business Name: New Nurse Diaries and The Modern Nurse
Owner/Coach: Peter Kirby

Your privacy matters. This Privacy Policy & Client Privacy Notice explains how information may be collected, used, stored, and protected when you visit this website, submit a form, book a session, communicate with me, or participate in coaching services.

By using this website, submitting information through a form, booking a session, or participating in coaching services, you acknowledge that you have reviewed this notice.

1. Information I May Collect

I may collect limited personal information that you voluntarily provide, such as:

Name
Email address
Phone number
Pronouns, if you choose to share them
Service interest
Scheduling information
General coaching goals
Information submitted through website forms
Information shared during coaching sessions

Website forms are intended to collect only basic information needed for scheduling, coaching preparation, and communication.

Please do not submit urgent medical concerns, diagnoses, medication information, symptoms, treatment details, or highly sensitive health information through website forms or email.

2. How Your Information May Be Used

Information you provide may be used to:

Respond to inquiries
Schedule discovery calls or coaching sessions
Prepare for coaching conversations
Provide coaching-related communication
Send reminders or follow-up information
Process payments, if applicable
Maintain basic business records
Improve website content, services, or client experience

Your information will not be sold.

3. Coaching Privacy

Information shared during coaching sessions will be treated with care, respect, and privacy.

However, coaching privacy has limits. Information may need to be disclosed if required by law or if there is concern related to safety, including risk of harm to self or others, suspected abuse or neglect of a child, elder, or disabled person, court order, subpoena, or another legal requirement.

Coaching is not a substitute for medical care, therapy, crisis support, legal advice, financial advice, or employment/legal representation.

If you are experiencing a medical or mental health emergency, call 911, go to the nearest emergency department, or contact an appropriate crisis support service.

4. Health Information and Website Forms

This website and its forms are not intended to collect protected health information, detailed medical information, or urgent health concerns.

Please do not use website forms, email, or online scheduling notes to submit:

Medical diagnoses
Medication lists
Symptoms
Treatment plans
Detailed health history
Mental health crisis information
Emergency concerns
Highly sensitive personal information

If health-related topics arise during coaching, they will be discussed only within the coaching scope and not as medical diagnosis, treatment, or clinical care.

Because Wix notes that PHI protection and a Business Associate Agreement are part of its HIPAA-related setup, I do not intend to collect protected health information through standard website forms or email unless appropriate privacy and compliance protections are in place.

5. Use of Wix and Third-Party Services

This website is hosted through Wix. Wix and related third-party tools may process information submitted through website forms, booking pages, payments, analytics, or communication features.

Third-party tools may include:

Website hosting services
Online forms
Online booking tools
Email communication tools
Payment processors
Analytics or website performance tools
Video conferencing tools, if used for sessions

These services may have their own privacy practices and security measures. I make reasonable efforts to use reputable platforms, but online communication and website-based tools may carry privacy risks.

6. Email and Electronic Communication

Email, website forms, booking tools, and online communication may be used for scheduling, reminders, general communication, and coaching-related follow-up.

Please do not use email or website forms for urgent concerns, crisis needs, or sensitive medical information.

Although reasonable efforts are made to protect privacy, electronic communication may not be fully secure.

7. Payment Information

If payment is collected online, payment information may be processed through a third-party payment processor.

I do not intentionally store full credit card information directly. Payment processors may collect and process payment details according to their own privacy and security policies.

8. Cookies and Website Analytics

This website may use cookies or similar technologies to support website function, improve user experience, analyze website traffic, or support basic site performance.

You may be able to adjust cookie preferences through your browser settings.

9. How Information Is Protected

Reasonable administrative, technical, and physical safeguards are used to protect personal information. These may include limiting access to client information, using password-protected systems, and avoiding unnecessary collection of sensitive information.

No online system can guarantee complete security.

Because Massachusetts has standards for protecting personal information of Massachusetts residents, I aim to collect only the information needed for business and coaching purposes and to safeguard that information responsibly.

10. How Long Information Is Kept

Information may be retained for business, communication, legal, tax, or recordkeeping purposes.

Information that is no longer needed may be deleted or securely disposed of when appropriate.

11. Sharing of Information

Personal information is not sold.

Information may be shared only when necessary to operate services, comply with legal obligations, protect safety, process payments, use website or booking tools, or with your permission.

Examples may include:

Website hosting providers
Booking or form platforms
Payment processors
Email or communication tools
Legal, accounting, or compliance support, if needed
Disclosure required by law or safety concerns

12. Your Choices

You may contact me to request correction, update, or deletion of certain personal information, where appropriate and legally permissible.

You may also choose not to submit optional information through forms.

13. Children’s Privacy

This website and coaching services are intended for adults. Services are not directed toward children under the age of 18.

14. Changes to This Notice

This Privacy Policy & Client Privacy Notice may be updated from time to time. Updates will be posted on this page with a revised effective date.

15. Contact

For privacy-related questions, please contact:

Peter Kirby
New Nurse Diaries and The Modern Nurse
Email:

newnursediariesmodernnurse@gmail.com